Privacy Policy

Personal Information

We consider all information captured using Swaddle to be a private communication between childcare providers and parents. No personal information is shared with any external parties, and communications are only shared with a parent if a provider has explicitly invited the parent to establish communications. All communications are handled via the parent's email address. In order to create an account on Swaddle or Swaddlecares.com, parents are required to validate their email address and only have visibility to information shared to that specific email address.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs)
  • To send periodic emails, newsletters, and updates. The email address you provide for registration will only be used to send you information and updates pertaining to our services.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information. All supplied sensitive information is transmitted between providers and Swaddle via Secure Socket Layer (SSL) technology and encrypted.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information swaddlesupport@alirasolutions.com

Privacy Statement

The information collected from childcare providers during our registration process is the child's first name, parent's e-mail address, and birth date. We collect birth dates to validate age-appropriate daily activities reports. We may collect other personal information in order to improve communication between providers and parents.

Consent and Licensee Requirements

Swaddle Licensee “Provider” will provide notice to parents or obtain parental consent to send electronic communication via Swaddle the app or Swaddlecares.com. Provider may collect the parent’s contact information to send the parents electronic communication in regards to the child's activities. Provider will make reasonable efforts, taking into account available technology, to ensure that the parent receives notice of the program.

Parent Refusal

At any time parents can request that any personal information be deleted or be removed from the Swaddle app or Swaddlecares.com. A parent can contact the childcare director or schools department supervisor to change or delete the personal information collected about his or her child. Please note that any removal of information could possibly affect the quality and levels of service from your child care provider and from the Swaddle app and Swaddlecares.com

Parent Emails

Swaddle does track the delivery status of daily report emails to allow a childcare provider to ensure a parent has received any and all critical information. If you would like to opt out of that delivery status update please notify us at swaddlesupport@alirasolutions.com

Children’s Privacy

Swaddle does not permit children under 17 the ability to access, post publicly or otherwise distribute personal information.

*The term “parent” includes legal guardians.

Alira Solutions LLC dba Swaddle

3628 Cleveland Heights Blvd,

Suite 300

Lakeland Fl, 33803

swaddlesupport@alirasolutions.com